Cookies Policy

Our website uses cookies to enhance your experience, much like the vast majority of websites do today.

Cookies are simply small files that have a unique number that is placed on your device and work as internal memory when you visit or interact with a website. Cookies are widely used in order to make websites function properly, or more efficiently, as well as providing information to the owners of the site and optimising your user experience.

Here, you will find the information about how we use cookies on the Artisan Travel website.


Use of cookies

Cookies are a standard piece of software that is widely used on websites. As previously stated, cookies are small text files that are added to your browsers internal memory and are used to keep track of interactions with websites. Most browsers such as Google Chrome, Firefox, Safari and Internet Explorer accept cookies automatically.

Cookies allow us to identify the computer or device you’re using to access our website – but we can’t identify you personally. Typically, cookies only contain two pieces of information: a site name and unique user ID, and this software does not collect any personal information such as name, address or email. They allow us to recognise and count the number of visitors to our website, to see how visitors move around the site when they’re using it, as well as the date and time. Like most other websites you will visit, we collect this information automatically.

The cookies we use also allow us to distinguish you from other users of the website which helps us to provide you with the best experience when you browse and search for trips on our website.  This helps us to improve the way our website works, for example; by making sure users are finding what they need easily.

At no time is your private cookies data shared with third parties. If you wish to stop cookies working on your device you can turn them off in your browser.

We use cookies for:

  • Collecting information
  • Tailoring your experience
  • Making our marketing relevant
  • Finding out more about you as a customer to enhance your online experience

 

Cookies on our website

The following cookies are used on the Artisan Travel website to optimise your online experience and to understand your needs as an Artisan Travel client:

  1. Google AdWords

Google AdWords uses cookies that allow us to display AdWords adverts based on your actions on our website. We also use AdWords cookies to find out which of our campaigns work best for you.

  1. Google Analytics

These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

  1. Google DoubleClick

Google DoubleClick uses multiple cookies that enable us to display ads in the DoubleClick network based on your actions on the website.

  1. Facebook Tracking and Advertising

Facebook uses different cookies so that we can display Facebook advertisements based on your actions on the website.

  1. YouTube

If you play a video on our website that is located at YouTube.com, YouTube will save cookies directly to your browser.

  1. Retargeting advertising

Retargeting advertising cookies allows you to still see our adverts after you leave our website. 

 

Turning off and refusing cookies

The information we provide about cookies is clear and transparent so you can see how we use them to create the best user experience we can. However, if you want to remove cookies you can do so via your browser settings.

To change or turn off the cookie settings, please see the 'help' section of your browser:

Please note, if you do not accept cookies many websites will not function optimally. We have built our website to be reliant on cookies and turning them off may affect the usefulness of the site and your online experience.

 

Updating our Cookies Policy

Our Cookies Policy can change to meet the requirements of our business or changes in Data Protection Laws. Any changes will be updated on our website.

Click here to view our Privacy Policy.  

 

Contact information

If you would like to get in touch with Artisan Travel Company Ltd you can contact us here or by post at Suite 2, Netherton Park, Stannington, Northumberland NE61 6EF.


  • Inspiring 

    All-encompassing itineraries

    Bucket list experiences in extraordinary destinations

    Highlights on and off the beaten track

    Authentic travel experiences with a discrete saftey net

  • Expert Knowledge

    Your shortcut to the very best holiday

    Advice and guidance every step of the way

    Expertly designed itineraries

    The very best guides with exceptional local knowledge

  • Independent

    Personal, hands-on service

    Proudly independent; family-owned and run

    Fair and sustainable work ethos

    Long-established local partnerships

  • Trusted 

    Over 16 years’ experience

    100% ATOL, ABTA and AITO financial protection

    Our 'peace of mind promise'

    Responsible relationships

We use cookies to help us provide a better service for you. By continuing to use this site you agree to the use of cookies. Click here for more information