Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. There will be no cash alternative.
  9. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  10. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  11. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  12. Customer must be aged 18 or over to place a booking.
  13. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  14. Our standard booking conditions and privacy policy apply.
  15. These terms and conditions are governed in accordance with the laws of England and Wales.
  16. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite 2, Netherton Park, Stannington, Northumberland NE61 6EF.ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat Clients – Save 5%

Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora ZoneArtisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save 5% when booking 5 or more activities - Luosto Tailor-Made Tours

  • Every member of your party, who books 5 or more activities in advance, will receive a 5% discount on the price of their activities.
  • This excludes cross-country ski, downhill ski and snowshoe hire.
  • All activities must be booked as part of the same package.
  • The discount will not apply to any activities booked locally.
  • Offer applies to Luosto - Tailor Made - Log Cabin (5019) and Luosto - Tailor Made - Tunturi Hotel (5018) 

 Sunday Telegraph Competition: How was it for you? £400 Voucher

  • The voucher will expire exactly three months (91 days) from when it was sent to the winner.
  • The voucher is non-transferable and no cash alternative is available.
  • All bookings made with the voucher are subject to availability
  • Only one voucher can be used towards a holiday.
  • Sunday Telegraph Terms and Conditions also apply -
  • The voucher cannot be used in conjunction with any other offer.
  • This voucher is only valid on flight inclusive holidays.

Save £50 per person on any date - Harriniva Five-Day Husky Safari -EXPIRED

  • Valid on any 2019 /2020 departure between December and April.
  • Quote 'Harriniva50' at the time of booking.
  • Booking must be made before 31st December 2019.
  • One offer per person per booking.
  • Offer applies to Harriniva - Five-Day Husky Safari (brochure code: 5002).

Newsletter Offer - GET-SUMMER-SORTED 

  • This offer is valid from 24th December 2019
  • This offer expires on 25th January 2020.
  • Quote ‘GET-SUMMER-SORTED’ at the time of booking.
  • Save £100 per couple (2 people) on all summer holidays.
  • The holiday booked must be departing between 1st May 2020 until 30th September 2020.
  • Offer is subject to availability
  • This offer must be claimed at the time of booking and not at a later date.
  • This offer cannot be used in conjunction with any other offer.

 Free upgrade to a Jeris Aurora Dome, Free entry to Arctic Elements Lakeside Spa and Free Aurora Snow Train ride - Harriniva - EXPIRED

  • Valid on 8th December 2019 departure only.
  • Quote 'Free upgrade' at the time of booking.
  • Booking must be made before the end of November 2019.
  • Free night in the Aurora Dome will take place on the last night of your stay.
  • One free night per booking (you will not keep your hotel room on the night you stay in the Aurora Cabin).
  • This offer is based on two people sharing.
  • Offer applies to Harriniva - Winter Adventure (brochure code: 5003)


Free night in an Aurora Dome or free upgrade to a Jeris Winter Cottage Type A - Harriniva & Jeris - EXPIRED

  • Valid on January departure dates only.
  • Quote 'Free upgrade' at the time of booking.
  • Free upgrade to Jeris Winter Cottage Type A only applicable to Jeris - Winter Adventure (brochure code: 5035). 
  • Booking must be made before the end of October 2019.
  • One free night per booking (you will not keep your hotel room on the night you stay in the Aurora Cabin)
  • This offer is based on two people sharing.
  • Offer only valid on certain flight departures, please check at with an Aurora Expert at the time of booking.
  • Offer applies to Jeris - Winter Adventure (brochure code: 5035), Jeris - Winter Cottage Escape (brochure code: 5041), Harriniva - Winter Adventure (brochure code: 5003).

 Save £80 per person on selected dates - Croatia small-ship cruise - EXPIRED

  • Valid for the following departures 04, 11, 18, 25 May and 01 June 2019
  • Applicable to bookings made between 06 February and 01 March 2019
  • Please quote 'Croatia80' when booking
  • One offer per person per booking
  • Offer applies to Cruise the Islands and Cities of the Dalmatian Coast (5521)

Silver Travel Advisor - Save £100 per person on 7 & 10 night Azores tours - EXPIRED

Wanderlust - Save £100 per person on 7 & 10 night Azores tours - EXPIRED

Save 10% on Summer 2019 - EXPIRED

  • Applicable on bookings made from 20th March 2019 to 30th September 2019.
  • Only applicable to previous clients of Artisan Travel and of The Aurora Zone.
  • Quote the name of the lead passenger of the previous booking at the time of booking.
  • Valid on Artisan Travel holidays with departures 01 May 2019 to 30th September 2019.
  • One offer per booking.


  • Inspiring 

    All-encompassing itineraries

    Bucket list experiences in extraordinary destinations

    Highlights on and off the beaten track

    Authentic travel experiences with a discrete safety net

  • Expert Knowledge

    Your shortcut to the very best holiday

    Advice and guidance every step of the way

    Expertly designed itineraries

    The very best guides with exceptional local knowledge

  • Independent

    Personal, hands-on service

    Proudly independent; family-owned and run

    Fair and sustainable work ethos

    Long-established local partnerships

  • Trusted 

    Over 16 years’ experience

    100% ATOL, ABTA and AITO financial protection

    Our 'peace of mind promise'

    Responsible relationships

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