Offer Terms and Conditions

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn. 
  7. Offer is non-exchangeable.
  8. There will be no cash alternative.
  9. If you decide to cancel/amend your holiday and a refund is needed, it'll be for the price you actually paid, taking into account the offer or discount.
  10. We can decline your booking, if we don't think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  11. The offer must be quoted at time of booking and cannot be applied retrospectively to existing bookings.
  12. Customer must be aged 18 or over to place a booking.
  13. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  14. Our standard booking conditions and privacy policy apply.
  15. These terms and conditions are governed in accordance with the laws of England and Wales.
  16. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite 2, Netherton Park, Stannington, Northumberland NE61 6EF.ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Repeat Clients – Save 5%


Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our three brands (The Aurora ZoneArtisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you'll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

Save 5% when booking 5 or more activities - Luosto Tailor Made Tours

  • Every member of your party, who books 5 or more activities in advance, will receive a 5% discount on the price of their activities.
  • This excludes: cross-country ski, downhill ski and snowshoe hire.
  • All activities must be booked as part of the same package.
  • The discount will not apply to any activities booked locally.
  • Offer applies to: Luosto - Tailor Made - Log Cabin (5019) and Luosto - Tailor Made - Tunturi Hotel (5018) 

  • Inspiring 

    All-encompassing itineraries

    Bucket list experiences in extraordinary destinations

    Highlights on and off the beaten track

    Authentic travel experiences with a discrete safety net

  • Expert Knowledge

    Your shortcut to the very best holiday

    Advice and guidance every step of the way

    Expertly designed itineraries

    The very best guides with exceptional local knowledge

  • Independent

    Personal, hands-on service

    Proudly independent; family-owned and run

    Fair and sustainable work ethos

    Long-established local partnerships

  • Trusted 

    Over 16 years’ experience

    100% ATOL, ABTA and AITO financial protection

    Our 'peace of mind promise'

    Responsible relationships

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