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Price from £1,115pp
VISITING: Madeira BROCHURE CODE: 5567
All prices include: flights, transfers, accommodation, guided activities and meals; all as listed.
From the moment you arrive on the main island, you’ll feel Madeira’s volcanic presence but it is not an ominous one. Instead, you’ll discover it is rich in history, forms incredible natural landmarks and provides a stunning backdrop against the glistening coast where marine life play. This seven-night activity-filled holiday lets you experience the best of the volcanic main island.

What's included?

All of the experiences and services listed below are included in the holiday price.

  • Flights: direct return flights from London to Funchal. Flight routes subject to change. Regional departures are available on request and may attract a supplement.
  • Transfers: all transfers included
  • Accommodation: 7 nights’ hotel accommodation in double/twin rooms
  • Meals: 7 breakfasts, 2 lunches
  • The following activities are included in the holiday: Jeep tour to Craters of Fire, dolphin and whale watching, guided walk through Vale Paraiso, jeep tour to the northeast, guided tour of the volcanic caves of São Vicente (the order of activities is subject to change).
  • Fully qualified guides and instructors during activities.

What Madeira lacks in size it certainly makes up for with a wealth of experiences. During this seven-night holiday that’s exactly what you’ll get. From jeep tours and boat rides to walking trips and even travelling underground, you’ll discover Madeira in so many different ways.

Explore the volcanic terrain on a guided walk alongside a traditional Levada. Go underground to see how the lava formed an impressive network of complex tunnels. Reach incredible lookout points as you travel by jeep, which can easily access higher points on the main island.

The wildlife here is another enticement but to see the best of it, you’ll have to get away from the land. You’ll head out on a boat in search of the many cetacean species swimming in Madeira’s waters including a variety of whales and dolphins.

You’ll also have plenty of free time to discover more of Madeira or revisit your favourite spots. Due to your central location in Funchal, you’ll be within walking distance of museums, the cathedral and restaurants to sample the local food.

Madeira’s sub-tropical climate and delectable wine are often seen as its most alluring features but, as you’ll discover during your holiday, this archipelago deserves more credit than that. 


Image Credit: Madeira Promotion Bureau, Hugo Reis And Visit Madeira, Francisco Correia And Visit Madeira
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Key facts

Duration:7 nights
Pace:Balanced
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  • After your flight, your transfer vehicle will be ready and waiting to take you to the Castanheiro Boutique Hotel.  

    Depending on your flight time, you may want to get out and start exploring straightaway. As you’ll be staying in the heart of Funchal’s Old Town, you’ll be within easy walking distance of local restaurants and bars as well as several museums.

    Included Meals:  None
  • Following breakfast, you will journey off-the-beaten-track and onto a volcanic one. Travelling by jeep is an easy way to traverse over rocky terrain and this tour takes you to some of the best spots on the main island. What’s more, the southwest area of Madeira is also said to enjoy the best sunshine.

    Discover how fire and lava created the stunning volcanic formations towering above and plunging below. You’ll also see the banana trees and sugar cane plantations along the way and stop for a picnic lunch (included).

    Included Meals:  Breakfast, Lunch
  • Following breakfast, it’s time to glide over Madeira’s majestic waters and look out for the many species of marine life swimming here.

    Marine biologists will accompany you on the Rigid Inflatable Boat (RIB) and tell you facts about the wildlife in the area. They’ll also help you spot the cetaceans which can include bottlenose and Atlantic-spotted dolphins, short-finned pilot whales and humpback and sperm whales. Make sure you have your camera ready – some of these animals can move very fast and the dolphins, in particular, can be extremely playful in the waves.

    You’ll have a free afternoon and evening to spend as you please. Perhaps you want to explore more of Funchal’s Old Town or maybe you want to relax by the pool at the hotel, the choice is completely yours. We also offer different optional activities. Click the ‘Personalise’ tab for more details.

    Included Meals:  Breakfast
  • Levadas are mini canals built to distribute water from heavy rainfall and each one has an easily accessible track beside it that makes for a great walking route. After breakfast, you’ll follow one in particular – the Serra do Faial Levada from Vale Paraiso to Rochäo.

    You’ll feel like you’re strolling through a hidden forest as you take this leisurely guided walk underneath a canopy of eucalyptus and oak trees.

    The green valley then opens up with views over different villages, including Camacha, an extremely picturesque place known for its wicker baskets.

    This is an easy walk that will last approximately 2 hours (6km).

    Following the walk, you’ll have a free afternoon and evening to spend however you’d like. View the ‘Personalise’ tab to find an activity to fill your afternoon with. Afterwards, we recommend heading down to the water’s edge and finding a restaurant with a view of the incredible sunset that envelopes Madeira’s coastline.

    Included Meals:  Breakfast
  • Following breakfast, you’ll hop back into the jeep. This time, it’s to explore the captivating coastal region of the northeast.

    Strolling through the village of Santana is like looking into the past as almost nothing has changed here in many years. Admire the thatched houses, the smell of wood coming from the working water sawmill and the scents of rum from the steam-powered factory. This is an experience for all the senses!

    You’ll stop at different points along the way to really take in the full rural north east coast. This tour also includes a picnic lunch.

    Included Meals:  Breakfast, Lunch
  • Following breakfast, you have a free morning to enjoy as you please. View our ‘Personalise’ tab to find a fun activity to fill your time.

    In the afternoon, you’ll take a minibus trip to the volcanic caves of São Vicente.

    You can’t go anywhere in Madeira without noticing its volcanic past and this tour digs further into the history of the archipelago.

    You’ll walk through part of a complex system of volcanic caves as you learn more about the main island’s origin.

    The tour will also take you to some impressive viewpoints on the south coast along the way including Faja dos Padres, a small cove where plants grow in abundance.

    Included Meals:  Breakfast
  • Today you’ll have a free day to explore Madeira however you would like. Make sure you fuel up on breakfast first before you head out. You could choose from our optional activities such as kayaking or canyoning for an adventurous way to see more of the island. Click the ‘Personalise’ tab to find out about the activities on offer.

    Included Meals:  Breakfast
  • Unfortunately, it’s time for your Madeiran adventure to come to an end. Depending on your flight time, you’ll either eat breakfast at the hotel or we’ll box it up. A transfer vehicle will then take you to the airport so you can start your journey home.

    Included Meals:  Breakfast

Included in price

Castanheiro Boutique Hotel

Nights: 1-7

The Castanheiro Boutique Hotel is situated in Funchal’s fascinating Old Town, next to the Palace of Jesuits and only steps away from a host of wonderful local restaurants, cafés and shops. The cobbled streets, terracotta-roofed buildings and beautifully painted houses make for charming surroundings.

The hotel is composed of five historical buildings, each with unique heritage and character. Spanning from the 18th – 20th centuries, the buildings have been lovingly restored and transformed into this spectacular hotel.

Hotel facilities

  • The hotel has a small rooftop swimming pool with wonderful views of the Old Town and the surrounding mountains
  • Relax by the hotel’s bar and enjoy a meal in the fabulous on-site restaurant
  • Enjoy the spa area, complete with hydrotherapy pool, Jacuzzi and sauna
  • Free Wi-Fi is available throughout the hotel
  • For those wanting to exercise while away, there is also a small fitness room

Room options

Standard double/twin room
Our package includes accommodation in a double or twin-bedded standard room. Each room has an en-suite bathroom, as well as air conditioning, TV, telephone, hair dryer, in-room safe, minibar, robes & slippers.

Personalise this tour


Our pick

Canyoning

From £51pp

In a beautiful valley in rural Madeira, lies a hidden green canyon. During this activity, you won’t just discover the canyon, you will travel through it as you follow the water on its journey downstream.

Canyoning is a safe, yet adventurous activity that allows you to travel in the direction of the water as it makes its way through the picturesque canyon. On your journey, you’ll come across four different rappels varying in altitude up to 17 metres. There’s also two small slides and two small jumps (optional).

Duration: half day

Available: year-round, with a minimum of two participants


Other options

Activities

Half Day Kayaking and Snorkelling

From: £32pp

There’s no better way to appreciate the coastal waters of Madeira than to get out onto it.

Using a sit-on-top kayak, you’ll paddle out to the Underwater Nature Reserve of Garajau. Established in 1986, this reserve is full of marine life including large fish and manta rays. You’ll hopefully see the different species as you kayak along the water but you’ll also have plenty of time to snorkel and enjoy the underwater sights too.

Duration: approximately two hours

Available: Monday to Saturday, May to October, with a minimum of two participants.

Kayak capacity is two adults and one child. Adults may have to share a kayak, depending on group size.

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Single travellers: please speak to our Travel Experts for a quotation

Dates
Mon 01 Apr 2019
to Mon 08 Apr 2019
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Adults£ 1,115
Mon 08 Apr 2019
to Mon 15 Apr 2019
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Adults£ 1,395
Mon 15 Apr 2019
to Mon 22 Apr 2019
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Adults£ 1,225
Mon 22 Apr 2019
to Mon 29 Apr 2019
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Adults£ 1,145
Mon 29 Apr 2019
to Mon 06 May 2019
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Adults£ 1,365
Mon 06 May 2019
to Mon 13 May 2019
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Adults£ 1,355
Mon 13 May 2019
to Mon 20 May 2019
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Adults£ 1,245
Mon 20 May 2019
to Mon 27 May 2019
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Adults£ 1,255
Mon 27 May 2019
to Mon 03 Jun 2019
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Adults£ 1,335
Mon 03 Jun 2019
to Mon 10 Jun 2019
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Adults£ 1,175
Mon 10 Jun 2019
to Mon 17 Jun 2019
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Adults£ 1,225
Mon 17 Jun 2019
to Mon 24 Jun 2019
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Adults£ 1,195
Mon 24 Jun 2019
to Mon 01 Jul 2019
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Adults£ 1,225
Mon 01 Jul 2019
to Mon 08 Jul 2019
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Adults£ 1,245
Mon 08 Jul 2019
to Mon 15 Jul 2019
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Adults£ 1,255
Mon 15 Jul 2019
to Mon 22 Jul 2019
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Adults£ 1,295
Mon 22 Jul 2019
to Mon 29 Jul 2019
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Adults£ 1,325
Mon 29 Jul 2019
to Mon 05 Aug 2019
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Adults£ 1,385
Mon 05 Aug 2019
to Mon 12 Aug 2019
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Adults£ 1,455
Mon 12 Aug 2019
to Mon 19 Aug 2019
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Adults£ 1,425
Mon 19 Aug 2019
to Mon 26 Aug 2019
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Adults£ 1,355
Mon 26 Aug 2019
to Mon 02 Sep 2019
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Adults£ 1,385
Mon 02 Sep 2019
to Mon 09 Sep 2019
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Adults£ 1,275
Mon 09 Sep 2019
to Mon 16 Sep 2019
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Adults£ 1,275
Mon 16 Sep 2019
to Mon 23 Sep 2019
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Adults£ 1,325
Mon 23 Sep 2019
to Mon 30 Sep 2019
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Adults£ 1,235
Mon 30 Sep 2019
to Mon 07 Oct 2019
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Adults£ 1,215
Mon 07 Oct 2019
to Mon 14 Oct 2019
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Adults£ 1,235
Mon 14 Oct 2019
to Mon 21 Oct 2019
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Adults£ 1,225

Please note: Our holiday prices are based on the lowest available airline fares. These fares can sell out quickly and, as a result, prices may increase and supplements may be applicable. We recommend booking at the earliest opportunity in order to secure the best possible fares and flight times.

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-reservation by paying only £50pp. The provisional departure dates, prices and itineraries remain subject to change. We will contact you when the final dates, prices and itineraries are confirmed and you will have 14 days to decide if you would like to go ahead. Should you wish to proceed then a further deposit (typically of £150pp) will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Dates
Fri 03 Apr 2020
to Fri 10 Apr 2020
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Adults£ 1,250
Mon 06 Apr 2020
to Mon 13 Apr 2020
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Adults£ 1,565
Fri 10 Apr 2020
to Fri 17 Apr 2020
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Adults£ 1,560
Mon 13 Apr 2020
to Mon 20 Apr 2020
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Adults£ 1,375
Fri 17 Apr 2020
to Fri 24 Apr 2020
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Adults£ 1,370
Mon 20 Apr 2020
to Mon 27 Apr 2020
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Adults£ 1,285
Fri 24 Apr 2020
to Fri 01 May 2020
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Adults£ 1,280
Mon 27 Apr 2020
to Mon 04 May 2020
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Adults£ 1,530
Fri 01 May 2020
to Fri 08 May 2020
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Adults£ 1,530
Mon 04 May 2020
to Mon 11 May 2020
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Adults£ 1,520
Fri 08 May 2020
to Fri 15 May 2020
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Adults£ 1,520
Mon 11 May 2020
to Mon 18 May 2020
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Adults£ 1,395
Fri 15 May 2020
to Fri 22 May 2020
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Adults£ 1,395
Mon 18 May 2020
to Mon 25 May 2020
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Adults£ 1,410
Fri 22 May 2020
to Fri 29 May 2020
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Adults£ 1,405
Mon 25 May 2020
to Mon 01 Jun 2020
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Adults£ 1,500
Fri 29 May 2020
to Fri 05 Jun 2020
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Adults£ 1,495
Mon 01 Jun 2020
to Mon 08 Jun 2020
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Adults£ 1,320
Fri 05 Jun 2020
to Fri 12 Jun 2020
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Adults£ 1,315
Mon 08 Jun 2020
to Mon 15 Jun 2020
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Adults£ 1,375
Fri 12 Jun 2020
to Fri 19 Jun 2020
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Adults£ 1,370
Mon 15 Jun 2020
to Mon 22 Jun 2020
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Adults£ 1,340
Fri 19 Jun 2020
to Fri 26 Jun 2020
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Adults£ 1,340
Mon 22 Jun 2020
to Mon 29 Jun 2020
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Adults£ 1,375
Fri 26 Jun 2020
to Fri 03 Jul 2020
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Adults£ 1,370
Mon 29 Jun 2020
to Mon 06 Jul 2020
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Adults£ 1,395
Fri 03 Jul 2020
to Fri 05 Jun 2020
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Adults£ 1,395
Mon 06 Jul 2020
to Mon 13 Jul 2020
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Adults£ 1,410
Fri 10 Jul 2020
to Fri 17 Jul 2020
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Adults£ 1,405
Mon 13 Jul 2020
to Mon 20 Jul 2020
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Adults£ 1,455
Fri 17 Jul 2020
to Fri 24 Jul 2020
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Adults£ 1,450
Mon 20 Jul 2020
to Mon 27 Jul 2020
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Adults£ 1,485
Fri 24 Jul 2020
to Fri 31 Jul 2020
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Adults£ 1,485
Mon 27 Jul 2020
to Mon 03 Aug 2020
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Adults£ 1,555
Fri 31 Jul 2020
to Fri 07 Aug 2020
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Adults£ 1,550
Mon 03 Aug 2020
to Mon 10 Aug 2020
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Adults£ 1,630
Fri 07 Aug 2020
to Fri 14 Aug 2020
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Adults£ 1,630
Mon 10 Aug 2020
to Mon 17 Aug 2020
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Adults£ 1,600
Fri 14 Aug 2020
to Fri 21 Aug 2020
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Adults£ 1,600
Mon 17 Aug 2020
to Mon 24 Aug 2020
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Adults£ 1,520
Fri 21 Aug 2020
to Fri 28 Aug 2020
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Adults£ 1,520
Mon 24 Aug 2020
to Mon 31 Aug 2020
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Adults£ 1,555
Fri 28 Aug 2020
to Fri 04 Sep 2020
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Adults£ 1,550
Mon 31 Aug 2020
to Mon 07 Sep 2020
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Adults£ 1,430
Fri 04 Sep 2020
to Fri 11 Sep 2020
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Adults£ 1,430
Mon 07 Sep 2020
to Mon 14 Sep 2020
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Adults£ 1,430
Fri 11 Sep 2020
to Fri 18 Sep 2020
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Adults£ 1,430
Mon 14 Sep 2020
to Mon 21 Sep 2020
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Adults£ 1,485
Fri 18 Sep 2020
to Fri 25 Sep 2020
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Adults£ 1,485
Mon 21 Sep 2020
to Mon 28 Sep 2020
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Adults£ 1,385
Fri 25 Sep 2020
to Fri 02 Oct 2020
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Adults£ 1,385
Mon 28 Sep 2020
to Mon 05 Oct 2020
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Adults£ 1,365
Fri 02 Oct 2020
to Fri 09 Oct 2020
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Adults£ 1,360
Mon 05 Oct 2020
to Mon 12 Oct 2020
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Adults£ 1,385
Fri 09 Oct 2020
to Fri 16 Oct 2020
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Adults£ 1,385
Mon 12 Oct 2020
to Mon 19 Oct 2020
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Adults£ 1,370

For our full booking terms and conditions please click here

Holiday group size (approximate)

A minimum of 2 and a maximum of 30 people

Group size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Minimum age

The minimum age for this holiday can be found in the dates and prices section of the holiday page, under ‘Terms’.

Unless otherwise stated in the dates and prices section of the holiday page, under ‘Terms’, the minimum age for participation in an Artisan holiday is typically 8 years old (there may be younger children in some destinations who have booked with other companies). If an adult-only environment

is important to you, then please contact our Travel Experts and they will advise on the best dates and destinations for you. If you are looking for a holiday designed specifically for families then please see our sister company www.activitiesabroad.com

Single supplements

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation. 

Medical history and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Pregnancy

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced mobility

If you have a reduced level of mobility, then please contact our Travel Experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness
Any activities included in your itinerary are all designed for beginners. Full instruction and tuition are provided for all activities and you do not need to have any previous experience. For example, you need never have set foot on a pair of skis of any kind before a cross-country ski tour. We have adults of all ages and fitness levels taking part in our holidays.

We do highlight certain itineraries where an increased level of fitness is required. If you have any questions at all with regards to fitness levels please get in touch and talk to one of our experts. You can find further details in our trip preparation section online. You must inform us at the time of booking if any of your party has a disability, medical or behavioural conditions which could affect their own participation in the holiday or indeed that of the other people on the holiday.

Guides and safety
It is essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided. Nobody knows the environment better than our activity providers who work here almost every day.

Consequently, their knowledge and experience are unsurpassed. If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides, please make this clear to them immediately before starting the activity.

There may be rare occasions when our guides consider local conditions unsuitable for a certain activity. Hence, your itinerary may be subject to change at short notice, but we will always endeavour to firstly find a replacement on the day and secondly, to provide the cancelled activity later in your stay whenever possible. Very occasionally it proves impossible to provide the activity in which case you will be refunded when you return home.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

You must inform us of any medical conditions that may affect your participation in an activity at the time of booking.

Booking activities locally and equipment hire

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

Car hire
If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card. Please see your trip dossier for full details.

Travel Safety and Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/ Canadian Consular Affairs Bureau http://voyage.gc.ca/ The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.



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