Working for us

Working for Artisan Travel

We are a happy old bunch here at Artisan and through our investment in people we have, what we think, is the best team in the country. We have a wonderfully vibrant and mixed team of all ages and welcome new staff wholeheartedly.

We all share a common love and passion for travel, a strong responsible ethos and work exceedingly hard to ensure that our clients receive the best possible experience.

If you would like to join our team, then please keep an eye out for any vacancies that will be advertised on this page.

As part of our Responsible Travel policy and our commitment to safety we only ever use the services of local guides overseas and so we do not recruit directly. The only positions that we ever advertise overseas are those of Artisan representatives in a select number of destinations, where our representatives work alongside the local suppliers. If you are interested in such a role, then please forward your CV and a covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it.


Overseas Employment

Please note that our Responsible Travel policy dictates that we put as much into the economies where we work as possible. This means that we always employ local people in the countries in which we operate. Consequently, we do not have overseas employment opportunities except for seasonal work as representatives.

JOB TITLE: HEAD OF SALES AND MARKETING 

The Artisan Travel Company operating as The Aurora Zone, Artisan Travel and Activities Abroad are looking for an experienced Head of Sales and Marketing with a strong track record to join their team based in Hoults Yard, Newcastle.

COMPANY INFORMATION

The Artisan Travel Company is an independently owned specialist Tour Operator providing exceptional travel experiences for families and adults alike.

First established in 2002, it now has a collection of three independent brands, all built and managed by the same group of travel experts based in Newcastle.

The Aurora Zone is the original and the only dedicated Northern Lights specialist Tour Operator, offering the widest range of Northern Lights Holidays for adults across Finland, Sweden, Norway and Iceland.

www.theaurorazone.com

Activities Abroad specialise in year-round active family holidays, taking in Europe, Scandinavia and some spectacular long-haul destinations. We use our own families’ experiences to craft award-winning family holidays.

www.activitiesabroad.com

Artisan Travel specialises in holiday experiences in extraordinary destinations, providing year-round travel itineraries for adults.

www.artisantravel.co.uk

JOB DESCRIPTION
We are looking for an ambitious Head of Sales and Marketing to join our team! Your main duty will be to plan, develop and implement commercial strategies based across both the sales and marketing teams to achieve our company targets and objectives.

We are looking for a strategically minded individual with an entrepreneurial mindset and great leadership skills. The ideal candidate will also be an outstanding communicator with excellent organizational abilities.

The goal of this newly created position is to promote and expand the company’s commercial activity that will generate revenues and lead to sustainable growth.

KEY RESPONSIBILITIES
• Gather and utilise existing data to formulate a marketing plan with clear, measurable objectives
• Analyse success of the plan against the criteria set by the board
• Review the analysis to adjust the plan and drive performance improvement
• Improve conversion rates from visitors to the website to quality enquiries for the sales team
• Work with the sales team to improve the sales conversion rates
• Perform market research and analyse threats and opportunities
• Track, measure and analyse commercial metrics using KPIs
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Continuously develop personal leadership, hiring, and training skills while ensuring the team are using effective sales and marketing tactics to meet revenue objectives.
• Hire, train, motivate, and advise staff in both sales and marketing departments

WORKING HOURS
Principally Monday to Friday, 9am – 5pm. Flexible working available after probationary period. Flexibility on contracted weekly hours.

SALARY AND BENEFITS

Circa £35,000-£40,000 depending on experience with 28 days annual leave plus bank holidays. Full time, permanent contract. Occasional familiarisation trips to our wonderful destinations. Discounted staff travel.

PERSON SPECIFICATION
The successful candidate will have the following experience and skillset:

• 5 years’ experience in a similar role
• Results-oriented with strong analytical skills
• In-depth understanding of market research methods, analysis and metrics
• Solid knowledge of performance reporting and financial/budgeting processes
• Excellent mentoring, coaching and people management skills
• Strong oral and written communication skills
• Proven ability to lead a team to meet quotas
• Outstanding communication and interpersonal abilities
• Experience or genuine interest in the travel sector

To apply please send a cover letter and CV to This email address is being protected from spambots. You need JavaScript enabled to view it.


  • Inspiring 

    All-encompassing itineraries

    Bucket list experiences in extraordinary destinations

    Highlights on and off the beaten track

    Authentic travel experiences with a discrete safety net

  • Expert Knowledge

    Your shortcut to the very best holiday

    Advice and guidance every step of the way

    Expertly designed itineraries

    The very best guides with exceptional local knowledge

  • Independent

    Personal, hands-on service

    Proudly independent; family-owned and run

    Fair and sustainable work ethos

    Long-established local partnerships

  • Trusted 

    Over 16 years experience

    100% ATOL, ABTA and AITO financial protection

    Our 'peace of mind promise'

    Responsible relationships

We use cookies to help us provide a better service for you. By continuing to use this site you agree to the use of cookies. Click here for more information