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Price from £1,165pp
VISITING: Canada BROCHURE CODE: 5308
All prices include: transfers, accommodation, guided activities and meals; all as listed.
Enjoy the peace, serenity and sheer scale of the Yukon as well as the buzzing atmosphere of its capital, Whitehorse. Experience the best activities of the area including dog sledding and Aurora hunting, all while enjoying the spectacular winter scenery around you.

What's included?

  • Transfers: return airport transfers
  • Accommodation: 3 nights’ private cabin accommodation or guest room at Northern Lights Resort and Spa in double/twin room, 2 nights’ double/twin room at the Edgewater Hotel (or similar). All rooms include an en-suite bathroom.
  • Meals: 3 breakfasts and 3 dinners
  • The following activities and equipment are included in your stay: Aurora Yurt, husky safari (order of activities subject to change)
  • Winter clothing for the duration of your stay
  • All ground transportation
  • Use of the sauna, gym and outdoor Jacuzzi at the Northern Lights Resort and Spa
  • Services of our expert local guides
  • Please note: flights must arrive and depart between 8am - 8pm, otherwise, you will use the hotel's free airport shuttle service

This combination tour starts with an overnight stay in the small town of Whitehorse where you will have the chance to acclimatise to your surroundings and explore this fascinating part of the world. After Whitehorse, you will then stay in one of the most beautiful lodges in the Yukon, the Northern Lights Resort and Spa. With stunning views of the surrounding mountains and snow-covered forests, it is the perfect place to stay to appreciate the Yukon’s wilderness. Situated relatively close to Whitehorse, the hotel is easy to access, but not hindered by light pollution, and it offers a welcoming, relaxing stay, with an outdoor hot tub and an on-site spa. Furthermore, taking part in winter activities couldn’t be easier with a wealth of area to explore by snowshoes directly from the lodge and only a short transfer away to the frozen rivers, lakes and mountains that surround Whitehorse.

After enjoying the peace and tranquillity of your private cabin or guest room, you will travel back to Whitehorse, the Yukon’s capital, but with a population of only 27,000 people. Filled with artisan cafés, traditional restaurants and intriguing local shops, it is a wonderful place to explore and enjoy.

Famed for the Aurora, the Yukon is also renowned for winter activities which is why we have included a husky safari, as well as an Aurora camp during your time here. During your husky safari, you will travel across the snow and ice, enjoying the amazing scenery of this most wonderful place as your team of intrepid dogs leads you along the trails. Snow-covered hills and mountains, frozen forests and crisp fields of fresh snow make the Yukon a truly magical place.


Photography by Northern Lights Resort and Spa, Government of Yukon, Robert Postma, Joseph Bradley, Arctic Range Adventure, F Mueller, Cathie Archbould, State of Alaska/Chris McLennan
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Key facts

Duration:5 nights
Pace:Active
Suitable for: Ages 18+ with a good level of physical fitness. See our terms for further information.
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  • Arriving at Whitehorse, you will be met at the airport, provided with your winter clothing and transferred* to your accommodation in downtown Whitehorse, which is only a short drive away.

    After settling in, why not explore the town and visit the many cafes, restaurants and local shops, which can be found throughout.

    This evening, you will be picked up from your hotel at approximately 11:30pm and transferred to the Yukon’s famous Aurora Centre for a night of searching for the Northern Lights in the wilderness.

    At the Aurora Centre, there are several yurts which have been designed to provide warmth and comfort during your search for the Northern Lights, with hot drinks and snacks on supply. Away from light pollution and with unhindered views across the horizon, it is the perfect spot to scour the skies in search of the Aurora. You will be transferred back to your hotel at approximately 03:30am.

    *Flights must arrive between the hours of 8am-8pm to be eligible for the group transfer, otherwise, you will need to use the hotel’s free shuttle service.

    Included Meals:  None
  • This morning you will be free to explore Whitehorse. The Yukon River, often frozen in the winter, is only a short walk away from your hotel and there are plenty of cultural attractions and local shops to enjoy during your time here.

    In the early afternoon, you will be transferred to the beautiful Northern Lights Resort and Spa, which is only twenty minutes away from Whitehorse, but completely secluded and surrounded by nature; it is the perfect place to enjoy Canada’s stunning wilderness.

    You have the afternoon and evening free to either relax in the lodge’s main lounge, complete with roaring fire and incredible views to the mountains beyond or perhaps head out on snowshoes to explore the nearby fields and forest (payable locally). Please make sure to inform your hosts of your route and how long you expect to be out for.

    Tonight, enjoy a sumptuous evening meal served family-style in the main lodge. With a focus on local produce, the food here is delightful and just what you need to fuel yourself for the upcoming winter activities.

    Hopefully, the Northern Lights will make an appearance for you tonight, so head out to the large timber deck and keep your eyes on the sky.

    Included Meals:  Dinner
  • Following breakfast at the lodge, you will have the morning free before setting off to the nearby husky farm at approximately 12:30pm. Lunch is not included in the activity, so we would recommend getting something to eat at the lodge (payable locally).

    Arriving at the kennels, you will help to harness your excitable team of Alaskan huskies before being whisked away in the sled across the beautiful, crisp snow. You will ride 1 person per sled, driving your own dog team and you will need a good level of fitness to participate. The activity will last for approximately 5-6 hours in total (2-3 hours dog sledding), including transfers. This activity is the perfect way to experience one of the most exciting winter activities while taking in the sheer beauty of the Yukon landscape.

    You will return to the lodge at approximately 6pm where you will enjoy a nice evening meal and hopefully an appearance from the Northern Lights!

    Included Meals:  Breakfast, Dinner
  • Following breakfast, today is free for you to do as you wish. Perhaps you’ll want to relax in the outdoor hot tub and then go for a stroll in the grounds of the lodge, or maybe read a book in the beautiful lounge and enjoy the peace of your surroundings. The sauna is also free to use and if you would like to book yourself in for some spa treatments, these can be paid for locally.

    Alternatively, if you would like to take part in some more exciting winter activities then please see our ‘personalise’ section for full details. Perhaps you’ll want to head out into the frozen mountains and lakes that surround Whitehorse for an ice fishing and snowshoeing tour. You can try your luck at catching Arctic grayling and northern pike after snowshoeing to the perfect spot, or maybe you want to enjoy the wilderness from the air and take part in an exciting helicopter tour.

    Enjoy your final dinner in the lodge tonight before heading back to your cosy room – with any luck the Aurora will be out for you tonight.

    Included Meals:  Breakfast, Dinner
  • After breakfast this morning, you will be transferred to your accommodation for your final night, which is conveniently located in downtown Whitehorse.

    There are plenty of activities which can be added to your trip, such as snowmobiling, ice fishing or skiing – please see our ‘personalise’ section for further details.

    The town has a charming buzz to it, so head out tonight to one of the many cafes, restaurants and bars for your evening meal.

    If you would like to enjoy an evening of searching for the Aurora in the Yukon wilderness, then why not head back to the Aurora Wilderness Yurt, which is free from light pollution and fitted with log-burning stoves to keep you warm as you wait – please see our ‘personalise’ section for full details.

    Included Meals:  Breakfast
  • Sadly the time has come for you to say goodbye to the Yukon. After breakfast, you will be transferred to the airport, for your flight home today. Alternatively, if you would like to extend your stay, please see our ‘Personalise’ section for full details.

    We can arrange extra nights in Whitehorse, as well as other North American cities of your choosing.

    Included Meals:  None

Included in price

Edgewater Hotel

Nights: 1,5

Overlooking the majestic Yukon River and the historic White Pass railway, the Edgewater Hotel combines value, quality and comfort and is known for its history and boutique style.

The Hotel was originally built in the 1880s, and although destroyed by the great fire 0f 1905, the hotel was of such importance to the community that it was quickly rebuilt and has remained a focal point of the main street since then.

Guests here enjoy first class service in combination with the unique comforts of home.

Hotel facilities

  • The Cellar Steakhouse and Wine Bar has become one of the Yukon's fine dining establishments and a symbol of quality and consistency for the region. Here guests can enjoy the cosy atmosphere and hearty Canadian food.
  • The hotel is located just a few short steps form the main amenities of the region so guests are close to shops, galleries and museums which can be explored at leisure
  • A free shuttle bus is provided to and from Whitehorse airport
  • The hotel has free Wi-Fi throughout for guest use

Room types

Standard

The hotel has 32 spacious rooms, which are equipped with double beds and en-suite facilities. Facilities in the rooms include TV, coffee maker, fridge and hairdryer. There are a small number of larger rooms and suites available on request.

Northern Lights Resort and Spa

Nights: 2-4

The Northern Lights Resort and Spa is surrounded by 160 acres of beautiful frozen wilderness. Only a 20-minute drive south of Whitehorse, the lodge and cabins are close to snow-capped pine forests and have wide open views to the north, looking out to the mountains beyond.

Not far from the Yukon River and with a perfect viewing deck for Northern Lights displays, this is a magical place to stay. Furthermore, with its close proximity to Whitehorse, it is incredibly easy to take part in several exciting winter activities.

Hotel facilities

  • The hotel has a relaxing outdoor Jacuzzi as well as a wellness area with Finnish sauna, infrared sauna, gym, relaxation and massage area (treatments payable locally)
  • Guests can also warm up in front of the hotel’s cosy fireplace or keep watch for the Northern Lights from the vantage point of the outdoor deck
  • Meals are home cooked and served family style, utilising fresh ingredients and sourcing local products as much as possible
  • Free Wi-Fi is available in the main lodge

Room types

Log cabins

Built from local Yukon timber, each of the cabins has been furnished in a warm and welcoming fashion. They are fitted with either a double bed or twin beds, en-suite bathroom, sitting area with fireplace, TV and hairdryer. They vary in size with some able to accommodate more than two adults.

Guest room

The guest room is attached to the main lodge building. This spacious room has been designed in a classic Canadian cabin style, with a warm and elegant feel. Fitted with a queen bed, there is also a fridge, electric heater, TV and hairdryer, as well as a large en-suite bathroom.

Aurora Glass Cabins

There are 3 glass-fronted cabins at the resort, built with large, floor-to-ceiling windows, designed for Aurora viewing. They are fitted with a double bed, en-suite bathroom, TV and sitting area with fireplace. The Aurora Glass Cabins usually require a supplement – please speak to our travel experts for further details.


Image credits: Northern Lights Resort & Spa, Arctic Range Adventure

Personalise this tour


Our pick

Northern Lights Wilderness Yurt

From £81pp

Thanks to the Yukon’s northerly positioning, the Northern Lights can often be seen throughout the winter months.

The Aurora Wilderness Yurts are custom-built, situated deep in Yukon wilderness with no light pollution and wide open views to the north. The yurts have a wood-burning stove, as well as tables and chairs where you can sit and relax when you aren’t hunting for the lights outside. This excursion includes hot drinks and snacks, as well as transportation to and from the pick-up point (the Westmark Whitehorse hotel). The tour starts at 11:30 pm and ends at approximately 03:30 am.

Read more

Please note that this tour requires a minimum of two people to operate and up to 120 people can be accommodated in total. It is available from 1st December to 4th April on days 2, 3, 4 and 5 of your holiday. If you are taking part in the activity while staying at the Northern Lights Resort and Spa, you will need to pay a supplement for transfers to the yurt; this will be quoted at the time of booking.


Image credit: Arctic Range Adventure Ltd

Other options

Activities

Mountain tour by helicopter

From: £358pp

Head into the skies for a 25-minute helicopter flight taking in sights such as Miles Canyon, Mount Granger and Fish Lake. Only from up high can you appreciate the staggering size and unending wilderness of the Yukon. Keep your eyes peeled for moose, caribou and even wolves.

The meeting point for this activity is a short walk from your hotel. You will be collected at around 1 pm and transferred to the nearby helipad. Gratuities are not included in the price. The tour lasts around 1.5 hours including transfers.

Read more about this activity

Please note that this tour requires a minimum of two people to operate and is available from 1st December to 4th April on days 4 and 5 of your holiday. If you are taking part in the activity while staying at the Northern Lights Resort and Spa, you will need to pay a supplement for transfers to the helipad, this will be quoted at the time of booking.


Image credit: Arctic Range Adventures Ltd

Mount Sima snowboarding and skiing

From: £144pp

Close to Whitehorse lies the small, but action-packed Mount Sima. The meeting point for this activity is a short walk from your hotel. You will be collected at around 12 pm and then transferred to Mount Sima. On your way, you will stop at a hire shop where you can pick up your equipment and hire any clothing that you require.

With 10 pistes in total, there is enough to keep you busy during this three and a half hour tour.

Guided transportation, ski/snowboard rental and a half day ski pass are included in the price. If you want to hire additional clothing, you will need to pay for this locally.

Read more about this activity

Please note that a minimum of two people is required for this tour to operate and it is available from the 16th December to 31st March on days 4 and 5 of your holiday (Friday to Sunday only). If you are taking part in the activity while staying at the Northern Lights Resort and Spa, you will need to pay a supplement for transfers to the mountain; this will be quoted at the time of booking.


Image credit: Arctic Range Adventures

Snowshoeing and ice fishing tour

From: £125pp

The Yukon is home to some of Canada’s best fishing for lake trout, northern pike, Arctic grayling, rainbow trout and Arctic char. The meeting point for this activity is a short walk from your hotel. You will be collected at around 1 pm and transferred to one of the many beautiful frozen lakes that surround the town.

Your guide will lead you through the surrounding area on snowshoes and take you out to a suitable spot on the lake. Once here, you will be shown how to drill through the lake, which can be from 30cm to 1m thick in places. Hot drinks will be served around a fire during the tour and if you are lucky enough to catch a fish, your guide will fillet it and cook it on the fire for you – a perfect way to end the day!

Read more about this activity

Please note that a minimum of two people are required for this tour to operate and it is available from the 10th December to 31st March on days 4 and 5 of your holiday. If you are taking part in the activity while staying at the Northern Lights Resort and Spa, you will need to pay a supplement for transfers to the lake; this will be quoted at the time of booking.

Snowmobiling

From: £150pp

Head into the wilderness of the Yukon via snowmobile, for an exhilarating journey into the beautiful snowy landscapes that surround Whitehorse. Out here in the depths of Canada’s wintery north, snowmobiles are an essential part of life, providing access to remote cabins and lodges, but they are also great fun too!

Heading into the mountains, you will journey to Fish Lake. Along the trail, the guide will point out tracks of the many animals that call this place home, including two packs of wolves that live in the mountains around Whitehorse. Driving through the snow-covered spruce forest and onto the frozen lake, you’ll get to see some incredible scenery. 

Read more about this activity

You will stop for a light snack and hot drinks during the tour, offering you a chance to rest and savour the beautiful landscape that you are in. The meeting point for this activity is a short walk from your hotel and it will start at approximately 12 pm, the tour will last for around four to five hours in total (with 2.5-3 hours of snowmobiling), riding two people per snowmobile. Drivers must be 18 years or older and hold a valid driver’s licence. Please note, although there is no minimum height for a driver or passenger, it is at the guide’s discretion as to whether or not you are able to drive the snowmobile. If not, you will ride as a passenger.

You will return to Whitehorse at approximately 5 pm. This tour requires a minimum of 2 people and is available on days 4 and 5 of your holiday.


Image credit: Arctic Range Adventure

Extensions

Extend your stay in Whitehorse

From: £44pp

If you would like to extend your time in the charming town of Whitehorse, then why not add on another night or two at the Westmark Whitehorse. With more time in Whitehorse, you can enjoy a variety of winter activities, such as dog sledding, snowmobiling or even a helicopter tour.

The price is based on two people sharing a standard room and meals are not included.


Image credits: Arctic Range Adventure Ltd

North American extension

If you’re travelling to the Yukon, why not extend your stay and visit a North American city of your choosing. With Vancouver only two and a half hours away by plane, you can experience all the sights and sounds of this vibrant city with its backdrop of epic mountains and glistening ocean. Seattle is also within easy reach, as are Calgary and Edmonton. Please speak to our Travel Experts for further advice and a full quotation.


Image credits: Canadian Tourism Commission, Tim McGurr

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Please note the single adult cost is based on having your own room and sharing a dog sled on Day 3. If you would prefer to drive your own team of dogs our Travel Experts will provide you with a quote.

Departure dates between
Sun 01 Dec 2019
to Sat 04 Apr 2020
Enquire
Adults£ 1,165

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-reservation by paying a deposit of only £50pp. The provisional prices, departure dates, and itinerary remain subject to change. We will contact you when final details are confirmed, and you will have 14 days to decide if you would like to go ahead. Should you wish to proceed then a further deposit (typically of £350pp) will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Departure dates between
Tue 01 Dec 2020
to Sun 04 Apr 2021
Enquire
Adults£ 1,250

For our full booking terms and conditions please click here

Holiday group size (approximate)

Approximately 2 – 20 people. However, please note that for the Aurora Centre Wilderness Yurt, the maximum capacity is 120 people.

Group size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum numbers required for a holiday to operate

Some of our holidays require a minimum number of participants to operate (as listed in the ‘Group Size’ section). If your holiday departure has not yet reached the minimum number, you will be told at the time of booking. In the unlikely event that your chosen date is not guaranteed by nine weeks before your scheduled departure date, we will contact you to discuss the available options as per our booking conditions.

Minimum age

If a specific minimum age applies to this holiday, it can be found in the Key Facts box on the holiday Overview page.

Unless otherwise stated in the in the Key Facts box on the holiday Overview page, the minimum age for participation in an Artisan holiday is typically 8 years old (there may be younger children in some destinations who have booked with other companies). If an adult-only environment is important to you, then please contact our Travel Experts and they will advise on the best dates and destinations for you. If you are looking for a holiday designed specifically for families then please see our sister company www.activitiesabroad.com

Single supplements

Please note that some of our holidays may incur a single supplement. Please speak to one of our Travel Experts who will provide you with a quotation. 

Medical history and advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Pregnancy

If you are pregnant at the time of booking your holiday or you discover you are pregnant prior to your departure, firstly – congratulations! Secondly – please tell us as soon as possible. This situation does arise, and we are able to advise you both from our own first-hand experience and from discussing this at length with our expert local partners who have experience in this area. The more notice you can give us the better, in order to suggest any adaptions to the itinerary you have booked which will reduce the risk to both mother and baby. Please contact our customer service team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

Reduced mobility

If you have a reduced level of mobility, then please contact our Travel Experts to discuss the suitability of this holiday in relation to your requirements.

Experience and fitness
Any activities included in your itinerary are all designed for beginners. Full instruction and tuition are provided for all activities and you do not need to have any previous experience. For example, you need never have set foot on a pair of skis of any kind before a cross-country ski tour. We have adults of all ages and fitness levels taking part in our holidays.

We do highlight certain itineraries where an increased level of fitness is required. If you have any questions at all with regards to fitness levels please get in touch and talk to one of our experts. You can find further details in our trip preparation section online. You must inform us at the time of booking if any of your party has a disability, medical or behavioural conditions which could affect their own participation in the holiday or indeed that of the other people on the holiday.

Guides and safety
It is essential when partaking in any activity that you listen very closely to, and abide by, the instructions provided. Nobody knows the environment better than our activity providers who work here almost every day.

Consequently, their knowledge and experience are unsurpassed. If there is anything that you are unsure of during a safety briefing or that you would like to clarify with the guides, please make this clear to them immediately before starting the activity.

There may be rare occasions when our guides consider local conditions unsuitable for a certain activity. Hence, your itinerary may be subject to change at short notice, but we will always endeavour to firstly find a replacement on the day and secondly, to provide the cancelled activity later in your stay whenever possible. Very occasionally it proves impossible to provide the activity in which case you will be refunded when you return home.

Our guides' word on activities is always final and your safety is their principal concern at all times, please respect their decisions. By following their instructions, your safety and enjoyment during each activity will be greatly enhanced.

You must inform us of any medical conditions that may affect your participation in an activity at the time of booking.

Booking activities locally and equipment hire

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Itinerary amendments

The order of activities is always subject to change and guests will be provided with their final itinerary upon arrival.

Car hire
If your trip includes car hire the named driver must have a credit card registered in their name which they can present when they collect their car along with their driving licence, as a deposit will be held on the credit card. Please see your trip dossier for full details.

Travel Safety and Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/ New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/ Canadian Consular Affairs Bureau http://voyage.gc.ca/ The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Payment and cancellation terms: Please note that the following payment and cancellation terms supersede in part those mentioned in sections 2 and 6 of our general booking terms and conditions.

Payment terms
A deposit of £400pp or 15% (whichever is higher) of the total holiday cost is required at the time of booking. Full payment is required 63 days/9 weeks prior to departure.

Cancellation terms
- After booking and more than 63 days prior to departure = loss of deposit
- 63-43 days prior to departure = 40%
- 42-34 days prior to departure = 60%
- 33-15 days prior to departure = 80%
- 14 days or less = 100%

Waivers
Please note that for some itineraries and activities, our local representatives will require you to sign a waiver prior to taking part.



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