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Price from £485pp
VISITING: Sweden BROCHURE CODE: 5116
All prices include: transfers, accommodation, guided activities and meals; all as listed.
Design your dream winter itinerary during this tailor-made trip to Swedish Lapland. With an array of memorable day time and Northern Lights excursions available and your excellent base at the original and world-famous ICEHOTEL®, you have all the makings for a complete Arctic adventure.

What's included?

  • Transfers: private return airport transfers
  • Accommodation: 1 night in an ice room and 2 nights in a Kaamos warm room
  • Meals: 3 breakfasts
  • Activities: choose from our extensive range of activities (individually priced in the ‘Personalise’ section)
  • Fully qualified guides and instructors during activities
  • Cold weather clothing during activities
  • A note on flights: whilst flights are not included in the holiday price, our team will happily provide a quote and arrange them for you. Simply ask one of our Travel Experts for details of the available options for you

Though there are now many hotels made of snow and ice, there is only one original and during this holiday, the world-famous ICEHOTEL® is your base for your brilliant winter break, searching for the Northern Lights.

After admiring the impressive ice sculptures, winter suites and ice chapel, you’ll get to experience both the cosy hotel ‘warm’ rooms as well as the incredible opportunity to stay in an ice room. Don’t worry, the Arctic grade sleeping bag means you will be surprisingly warm through the night.

The wonders continue outside too, with an array of amazing Arctic experiences on offer. Your time has been left completely free so that you can decide which activities suit you best. Perhaps you want to snowmobile over the frozen landscape or instead, take a tranquil horse ride into moose-grazing territory. Then, as darkness falls, give yourself an even better chance of seeing the Northern Lights during a dedicated activity that takes you further into the wilderness.

The ICEHOTEL®’s location in the Swedish village of Jukkasjärvi and 200km north of the Arctic Circle gives you a pristine winter wonderland environment to enjoy. From the impressive Torne River, whose frozen waters shapes the hotel to the mighty mountain range Kebnekaise, there is plenty of wilderness to explore here and our range of activities help you do just that. See our ‘personalise’ section for more details.

Please note, ICEHOTEL® is open to the public between 10 am and 6 pm. Guests sleeping in a cold room will get exclusive access to their rooms from 6 pm, and a wake-up call is around 7:30 am.


interreg nord 2016 eng color 

  • Your driver will be waiting at the airport and will take you to the transfer vehicle. It’s just a short drive from Kiruna Airport to Jukkasjarvi and the ICEHOTEL® where you’ll check-in and be shown to your room constructed entirely of ice and snow! For guests who have upgraded to the warm room, you will be guided to the hotel. The great thing about our tailor-made holidays is that you can choose your preferred duration as well as the activities. The basic holiday price includes your flights, transfers, and accommodation on a bed and breakfast basis for the duration of your stay. You simply select the activities you would like to do from the list shown in the 'Personalise' section, ensuring your holiday can be as active or gentle as you wish.

    Included Meals:  None
  • You can fill your stay with as many or as few activities as you please. We have listed all the winter activities available here in Swedish Lapland in the “Personalise” section. If you need advice on any of them then please just ask our Travel Experts who will be delighted to help you piece together your dream itinerary.

    Included Meals:  Breakfast
  • Your transfer will take you back to Kiruna Airport in good time for your homebound flight.

    Included Meals:  Breakfast

Included in price

ICEHOTEL

Nights: 1-3

Located on the banks of the magnificent Torne River the ICEHOTEL® in Jukkasjärvi is the original snow and ice (“snice”) hotel and is undoubtedly one of Northern Scandinavia’s most fascinating sites. The concept began when a Swede by the name of Yngve Bergqvist built a small igloo to display locally designed art. Some of the guests asked if they could spend the night and it was from these small beginnings that this concept began, rapidly growing in scale each season.

The classic ICEHOTEL® structure is created usually by mid-December using around 30,000 tonnes of snow and ice with ice blocks harvested from the nearby Torne River. This structure is home to the ice rooms, winter suites and chapel. Come summer, the hotel simply melts back into the river from which it came.

Until recently it has always been necessary to brave the sub-zero temperatures of winter if you want to visit or stay. Happily, for anybody who doesn’t like the cold, there is now a permanent ICEHOTEL® 365 which is open every day of the year. A specially designed, permanent ice art hall housing luxury and art suites, an ice bar, sculpture gallery, and an event hall. The exciting new environmentally-friendly concept holds the same standard and visual design as the purely ice and snow building and is kept at the same temperature via inner cooling tubes.


Facilities

It is important to remember that the ICEHOTEL® and ICEHOTEL® 365 also have a “normal” warm side to them. Inside the main warm building, you’ll find a relaxing lounge area, a bar, dressing room, restaurant, warm accommodation options and a gift shop selling gifts and locally sourced handicrafts.

Meals are served in the warm restaurant. The breakfast buffet provides plenty of hot and cold choice to fortify you for the day ahead. Please note that dinner reservations must be made in advance and can be done through us.

If you are spending the night in one of the cold rooms then you’ll change in the facilities provided at the Riverside Lobby next to the main building before walking over to your cold room (approx. 60 to 80 metres).


Cold rooms:

ICEHOTEL®

Inside the cold rooms, the temperature is on average around -5°C, but with the Arctic-grade sleeping bag, insulating reindeer skins and your thermal layers, you will stay surprisingly warm!

There is a range of cold rooms to choose from:

  • Ice rooms: These are the simplest rooms which we usually book as standard. These rooms are made of snow and ice and had an ice bed with a mattress topped in reindeer skins, as well as some ice carvings and furniture. The ice rooms are closed off from the corridors by thick curtains rather than doors, but the walls of snow and ice ensure excellent sound insulation. There are around 15 ice rooms available for guests.
  • Art suites: Uniquely and expertly designed, the stunning art suites are envisioned and carved by chosen artists and architects from around the world each season. Each room varies in style and is based around a certain theme, utilising sculptures, light and carvings to set the scene. As with the ice rooms, these are closed off from the corridors using thick curtains. There are around 15 art suites available for guests

ICEHOTEL® 365

Accommodation at ICEHOTEL® 365 consists of 9 Deluxe Suites and 11 Art Suites. Ice artists from all over the world come to Jukkasjärvi to create these rooms and no two suites are the same. The expertise and skill are remarkable and each artisan carves his or her own unique vision into each room.

Temperatures inside the suites sit constantly between -5°C and -8°C and, we know that sounds cold but, without any wind chill factor, it’s very tolerable. This is especially the case when you are lying on your comfortable bed, insulated from the cold by a reindeer skins and a thermal sleeping bag.     

There are also lockers where you can leave your valuables overnight as well as toilets, showers and, rather temptingly, a sauna. The warm building also has a small number of bunk beds in case you decide your ice room is not for you.

  • Art Suites 365: These are the same as the art suites in the ICEHOTEL® but being part of the permanent building allows them to have a proper door. Each is independently designed by chosen artists and architects. There are 12 Art Suites 365 in total.
  • Deluxe Ice Suites 365 (upgrade): All deluxe suites are individually themed and come equipped with a heated relaxation area. These are the largest cold rooms available and offer incredible ice and art design along with the comfort of your own warm en-suite shower room, toilet and private sauna (as well as space to store your luggage). Each room has a bed with a wooden base and extra thick mattress topped with reindeer hides and thermal sleeping bags. There are 10 deluxe suites available.

Warm rooms:

Whether you travel in the summer or winter, however, you don’t have to sleep in a cold room, as you can upgrade to one of the lovely, warm rooms, chalets and suites on site for the duration of your stay.

  • Kaamos Hotel Room: All warm hotel rooms are spacious and tastefully decorated with natural materials. Each room has two beds, a desk, seating area with two armchairs and a coffee table and the en-suite bathroom comes equipped with heated floors. You can also upgrade a superior room for more space.
  • Nordic Hotel Chalet: These are designed to accommodate up to four people. Each has one double/twin bedroom and one room with bunk beds, making them ideal for families or small groups of friends. Each has an ensuite bathroom with shower, small living room with a fridge and kettle and TV.
  • Arctic Chalet: These have a double and a single room are best suited to three people. Each chalet is en-suite and has a shower room, a small living area, fridge, kettle, TV and telephone.

Image credits: Peter Grant & Magnus Skoglöf & Martin Jakobsson & imagebank.sweden.se, credit www.icehotel.com & Asaf Kliger
Please note that the images used are from both the ICEHOTEL® & ICEHOTEL® 365

Special Nights

Spend a night at the Arctic Bath Hotel

For an extra dose of relaxation in Swedish Lapland, you can choose to stay at the Arctic Bath Hotel for a wellness retreat like no other. Featuring four saunas, a spa room with a variety of treatments on offer, a hot bath, outdoor and indoor showers and two dressing rooms, the hotel offers everything you need to unwind, including a cold-water bath for guests to take an icy plunge - a true Nordic tradition!

Guests can choose to stay in one of the six floating cabins or land-based cabins. On land, you can make use of the huge glass windows facing north to search the skies for the Auroras and in the floating cabins, you can enjoy a brilliant view from your wooden deck outside. The structure floats on the Lulea River during the summer and freezes in place throughout the winter for a peaceful retreat amongst stunning nature. 

The Arctic Bath believes in a holistic approach and the four cornerstones of wellness; proper nutrition, regular exercise, peace of mind and care of the face and body. Nutrition is covered in the onsite restaurant which features local, pure and sustainable ingredients. Regular exercise can be achieved with the available activities such as snowshoe hiking and yoga. You will find peace of mind in the tranquil surroundings and by making use of the saunas and wellness areas. Finally, take care of your face and body with the available treatments on offer, ranging from massages to facials all using organic skincare. 

Please contact us for a full quotation based on your transfer and rooming requirements.


Image Credits: Daniel Holmgren and Anders Blomqvist

Spend a night at The Treehotel

An incredible example of the talent and imagination of Swedish architecture, the Treehotel is one of the most sought after accommodation options in Swedish Lapland.

Here you can spend the night in one of the remarkable concept rooms. You can choose from The Mirror Cube with its stunning exterior, The Bird's Nest tucked high up in the trees, The UFO (any sci-fi addicts dream), or The Blue Cone which offers wonderful views a bit closer to the ground. All of the rooms are surrounded by the forest and offer an unforgettable place in which to end your holiday.

This one night package is an ideal extension to your trip and includes an overnight stay at the Treehotel (based on two sharing a tree room, excludes The Dragon Fly or The Cabin), a delicious three-course meal at the nearby Britta's Guesthouse, breakfast and transfers to the airport the following day.

Please note: a supplement is required if you wish to stay in either The Cabin or Dragonfly. Please speak to a Travel Expert to find out more.

Please contact us for a full quotation based on your transfer and rooming requirements.

Personalise this tour


Our pick

Dog Sledding with Overnight Stay

From £772pp

Combine two of the Arctic’s most-loved activities when you take your own team of sled dogs on an overnight Aurora hunting adventure.

This mini expedition starts with a transfer to the husky kennel, where you will meet with your loyal team.

After full instructions and a safety briefing, you will step into the role of musher and head out into the winter wilds.

Your destination is a secluded wilderness camp with welcoming cabins that are situated far away from light pollution and in prime Northern Lights territory. Upon arrival, you can unwind in the traditional sauna before enjoying a two-course dinner. Throughout the evening, make sure you’re keeping an eye on the sky for a potential display.

The cabins are simple yet cosy retreats in the Arctic wilds and come equipped with a shared double room. In the morning, you will be served breakfast and then help to harness the dogs before driving your team back to the kennels.

Duration: 3:30pm – 11am

Available: Daily Dec 13 – Apr 13

Please note: you will also keep your room at the Icehotel during your overnight stay


Credit: Paulina Holmgren and ICEHOTEL

Other options

Activities

Snowmobile Family Safari

From: £147pp

During this family-oriented snowmobile safari, your expert guide will take you on a route that is fun for the whole family. You’ll stop at a wilderness camp along the way to enjoy hot drinks and snacks, as well as fun games in the snow. Young children will be driven in a sleigh pulled by your guide, while adults and older children will ride a snowmobile. Please note, you must be at least 18 years old and hold a full driving licence to drive a snowmobile.

Duration: 3 hours

Available: Daily 9am-12pm Dec 01 – Jan 31


Credit Markus Alatalo & ICEHOTEL

Northern Lights Photography

From: £190pp

This evening activity takes you into the hidden wilderness areas of Juk­kasjärvi to get you away from any light pollution and into darker skies, ready for a potential Northern Lights display. While you wait in anticipation, your expert local guide will teach you the basics of night time photography and how to capture the Northern Lights on camera. Warm drinks are also included.

Please note: Equipment (camera and tripod) is included, however, the memory card must be brought (at least 4GB)

Duration: 4-4.5 hours

Available: Daily 7pm – 11:30pm Nov 01 - Mar 27 and 8pm – 12.30am Mar 28 – Apr 13 (please note there are no tours on Dec 24 and 31)


Image Credit: Credit Tomas Jönsson & ICEHOTEL

Wildlife and Nature photography

From: £190pp

Photography enthusiasts or those who simply want to see more of the stunning landscape and wildlife will love this nature photography tour into the surrounding wilderness.

The activity starts with a minivan transfer and your first stop will be all about familiarising yourself with the camera and your surroundings with the assistance of your guide.  

Once you’re comfortable with getting a great shot, the tour will move on to find the most photogenic locations and hopefully, some Arctic animals will make an appearance too.

Please note: Camera equipment is provided (camera with 300mm tele-lens) and a memory card can be bought on site.

Duration: 4 hours

Available: Daily 9am – 1pm


Image Credit: Asaf Kliger & Visit Sweden

Northern Lights on Horseback

From: £246pp

Go in search of Mother Nature’s greatest light show as you travel on horseback into the Arctic night.

Your evening adventure starts with a short bus transfer to the Ofelas Icelandic horse farm where you will meet the animals and help prepare your horse.

After full instructions, you will saddle up and follow the guide for a tranquil ride along Sweden’s highest mountain range of Kebnekaise. Keep an eye out for moose and other wildlife which may be present here and of course, make sure you’re looking up at the night sky as the Auroras could appear at any moment.

Back at the farm, you will help unsaddle your horse before heading to a traditional Sámi hut for a dinner made using local ingredients.

Duration: 5 hours

Available: Daily 3:30pm – 8:30pm until Feb 28 and 5pm – 10pm Mar 1 – Apr 8. (please note there are no tours on Dec 31)

Suitable for: 12 years and older; max. 90kg


Image Credit: Anna Öhlund & Visit Sweden

Moose Safari on Horseback

From: £246pp

This wildlife experience brings you closer to the wonderful natural surroundings as you ride an Icelandic horse directly through the moose’s grazing land.

Your day starts with a transfer to the Ofelas Icelandic horse farm where you will help to prepare the animals for your ride.

Then you will set off to travel through the grazing land of the wild moose where hopefully, you will get to spot some of the animals. This area provides amazing views over Sweden’s highest mountain range, Kebnekaise and is a brilliant way to see more of the winter landscape in daylight.

Read more about this activity

After returning to the farm, you will help to unsaddle the horses before enjoying a three-course traditional lunch.

Duration: 6 hours in total (including transfers)

Available: Daily 9am – 3pm Dec 10 – Mar 31

Suitable for: 12 years and older; max. weight 90kg


Image credit: Credit Asaf Kliger & Visit Sweden

Snowmobile Adventure

From: £157pp

Use a snowmobile to drive further into the wilderness and see more of Sweden’s impressive winter landscape.

After driving instructions and a full safety briefing, you will follow the guide on a journey across the frozen Torne River, over hills blanketed in snow and along icy lakes. There will be stops along the way at incredible viewpoints to spot Arctic wildlife, and you can enjoy a break around an open fire with a hot drink.  

You will travel two per snowmobile with the opportunity to swap drivers. Please note, you must be at least 18 years old and hold a full driving licence to drive a snowmobile. You can drive your own snowmobile for a single supplement charge.

Duration: 3 hours

Available: Daily 1pm-4pm December 1 – April 13


Credit Markus Alatalo & ICEHOTEL

Sled Dog Tour with Wilderness Lunch as a Passenger

From: £368pp

Enjoy dog sledding from the comfort of the passenger seat as you sit in the guide’s sled and enjoy the wonderful surroundings.

This mini expedition will take you into the stunning snowy plains to appreciate the scale of the winter environment. The dogs are likely to be loud and excitable before you set off, but once they settle into their pace, this becomes a relaxing way to appreciate the serenity of the surroundings.

Halfway through, you will stop at a cosy cabin for a traditional lunch using local ingredients. The sled takes up to 4 people.

Duration: 4 hours in total

Available: Daily 11:15am – 3:15pm Dec 1 – Apr 20


Image Credit: Anna Öhlund & imagebank.sweden.se

 

Driving Your Own Dog Sled - The Ultimate Adventure

From: £459pp

Dog sledding is a much-loved Arctic pastime but it is also one of the best ways to see more of the stunning landscape. During this trip, you will get to try your hand as a musher, driving your own team of dogs further into the winter wilderness. This mini expedition starts with a transfer to the husky kennel, where the dogs will more than likely be barking with excitement to get on the trails.

After a full safety briefing and instructions, you will stand on your sled behind your team of dogs and set off with the guide leading the way into the wilds. Halfway, you’ll stop at a cosy cabin for a traditional lunch and then you will drive your team back to the kennels where you can help unharness the loyal dogs and take some pictures with them.

Please note: you must be at least 15 years old. Passengers are not allowed to ride with other guests, only with the guide.

Duration: 4 hours in total

Available: Daily 11:15am – 3:15pm Dec 4 – Apr 13


Credit: Martin Smedsén

Sled Dog Ride in a Winter Wonderland

From: £162pp

Experience the splendour of the winter wonderland surroundings during one of the most-loved Arctic activities; dog sledding.

During this experience, you don’t need to worry about controlling the dogs as you will be a passenger so you can see the best of the sights (the sled takes up to 4 people).

Along the way, you will stop for hot drinks and snacks around an open fire and afterwards, you can pet and take photos with the dogs.

Duration: 1.5 hours

Available: Daily 9:30am – 11am or 1pm – 2pm


Credit: Anna Öhlund & imagebank.sweden.se

Wilderness Dinner

From: £289pp

Travel out to a secluded camp and celebrate the best of the season with an authentic three-course wilderness dinner.

When you arrive at the camp, the guide will tell you all about the characteristics of Sweden’s eight seasons, and what has inspired the meal tonight which uses flavours to represent the time of year.  

As night falls, you’ll also keep a lookout for the Northern Lights which are frequently seen in this wild location.

Duration: 4 hours

Available: 7pm – 11pm Dec 1 – Apr 13


Credit: Martin Smedsén and ICEHOTEL

Ice Sculpting

From: £90pp

Once you’ve seen the remarkable sculptures at the ICEHOTEL®, you can try creating your own during this masterclass in ice sculpting.

You’ll start by learning all about how the crystal-clear ice is harvested from the Torne River and then your guide will teach you how to use the carving tools. From here, let your creativity take over and watch the ice take shape.

Duration: 1.5 hours

Minimum age: 13 years old

Available: 2:30pm Dec 1 - Apr 14


Credit: Martin Smedsén

 

Northern Lights Safari on Snowmobile

From: £236pp

Drive out into the wilderness and to a prime lookout location as you search for the Northern Lights on a snowmobile.

After a full safety briefing, you will follow your guide further into the wilds and away from light pollution. You will stop along the way to watch the skies, as your guide tells you more about the Northern Lights, before reaching a warm wilderness camp to enjoy a two-course meal.

You will travel two per snowmobile with the opportunity to swap drivers. Please note, you must be at least 18 years old and hold a full driving licence to drive a snowmobile. You can drive your own snowmobile for a single supplement charge.

Duration: 4 hours

Available: Daily 7-11 pm Dec 01 - Apr 15


Credit: Asaf Kliger & ICEHOTEL

Little Extras

Sled Dog Airport Transfers

From: £771pp

Start or end your Lapland experience with a dog sledding adventure to or from the airport. We’ll take care of your luggage so all you have to concentrate on is enjoying your time as a musher, and either start or end your winter retreat in style.

The price is per sled (1-4 people)

Duration: 75 minutes

Available: Daily on arrival or departure Dec 13 – Apr 13


Image credit: Asaf Kliger & ICEHOTEL® 

Jukkasjärvi Sauna Ritual

After some time exploring the Arctic, you’ll see why saunas are hugely traditional in Sweden. During this activity, you’ll get the full experience of a Swedish sauna ritual. The positive effects of the hot and cold contrast are said to be plentiful which is why there are 10 steps to this ritual ranging from a traditional sauna to a plunge in the icy Torne River. You can even wash with tar soap and relax further in the heated outdoor bathtubs (please bring your own swimsuit).

Duration: 2.5 hours

Available: Daily from 5-7:30pm or 8pm to 10:30pm Dec 01 – Apr 13

Price: £538 per group of six people


Credit: Paulina Holmgren and ICEHOTEL

Special Nights

Spend a night at the Arctic Bath Hotel

For an extra dose of relaxation in Swedish Lapland, you can choose to stay at the Arctic Bath Hotel for a wellness retreat like no other. Featuring four saunas, a spa room with a variety of treatments on offer, a hot bath, outdoor and indoor showers and two dressing rooms, the hotel offers everything you need to unwind, including a cold-water bath for guests to take an icy plunge - a true Nordic tradition!

Read more about this activity

Guests can choose to stay in one of the six floating cabins or land-based cabins. On land, you can make use of the huge glass windows facing north to search the skies for the Auroras and in the floating cabins, you can enjoy a brilliant view from your wooden deck outside. The structure floats on the Lulea River during the summer and freezes in place throughout the winter for a peaceful retreat amongst stunning nature. 

The Arctic Bath believes in a holistic approach and the four cornerstones of wellness; proper nutrition, regular exercise, peace of mind and care of the face and body. Nutrition is covered in the onsite restaurant which features local, pure and sustainable ingredients. Regular exercise can be achieved with the available activities such as snowshoe hiking and yoga. You will find peace of mind in the tranquil surroundings and by making use of the saunas and wellness areas. Finally, take care of your face and body with the available treatments on offer, ranging from massages to facials all using organic skincare. 

Please contact us for a full quotation based on your transfer and rooming requirements.


Image Credits: Daniel Holmgren and Anders Blomqvist

Spend a night at The Treehotel

An incredible example of the talent and imagination of Swedish architecture, the Treehotel is one of the most sought after accommodation options in Swedish Lapland.

Here you can spend the night in one of the remarkable concept rooms. You can choose from The Mirror Cube with its stunning exterior, The Bird's Nest tucked high up in the trees, The UFO (any sci-fi addicts dream), or The Blue Cone which offers wonderful views a bit closer to the ground. All of the rooms are surrounded by the forest and offer an unforgettable place in which to end your holiday.

This one night package is an ideal extension to your trip and includes an overnight stay at the Treehotel (based on two sharing a tree room, excludes The Dragon Fly or The Cabin), a delicious three-course meal at the nearby Britta's Guesthouse, breakfast and transfers to the airport the following day.

Please note: a supplement is required if you wish to stay in either The Cabin or Dragonfly. Please speak to a Travel Expert to find out more.

Please contact us for a full quotation based on your transfer and rooming requirements.

We include more, no hidden costs

On each of our holidays you will see a clear outline of exactly what's included in the price of your holiday. We never use 'headline' or 'lead-in' prices like so many tour operators, as we prefer to include as much as we can, rather than see our clients incur considerable additional costs in our destinations.
Price guarantee

Please note: prices are subject to availability at the time of booking

Departure dates between
Sat 11 Dec 2021
to Wed 05 Jan 2022
Enquire
Adults£ 735
Thu 06 Jan 2022
to Sat 29 Jan 2022
Enquire
Adults£ 545
Sun 30 Jan 2022
to Mon 28 Feb 2022
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Adults£ 735
Tue 01 Mar 2022
to Thu 31 Mar 2022
Enquire
Adults£ 545
Fri 01 Apr 2022
to Fri 08 Apr 2022
Enquire
Adults£ 485

Next season’s pre-sale dates and prices

To secure your holiday for next season, you can make a pre-reservation by paying a deposit of only £50pp. The provisional prices, departure dates, and itinerary remain subject to change. We will contact you when final details are confirmed, and you will have 14 days to decide if you would like to go ahead. Should you wish to proceed then a further deposit (typically of £350pp) will be payable at this stage. If you decide not to travel, we will refund your initial £50pp payment. Our Travel Experts will happily provide you with full terms and a complete quotation.

Departure dates between
Sat 10 Dec 2022
to Wed 04 Jan 2023
Enquire
Adults£ 790
Thu 05 Jan 2023
to Sat 28 Jan 2023
Enquire
Adults£ 585
Sun 29 Jan 2023
to Mon 27 Feb 2023
Enquire
Adults£ 790
Tue 28 Feb 2023
to Thu 30 Mar 2023
Enquire
Adults£ 585

For our full booking terms and conditions please click here

The Specifics

Holiday group size (approximate)

A minimum of 2 and a maximum of 30 people

Group Size

We always try to provide an approximation of the group size you can expect to be with for the duration of each of our holidays. It may be that you are joined by others for parts of your holiday (such as transfers and particular activities) but the above number reflects those you can normally expect to be with from beginning to end. If group size is something which is particularly important to you, please speak to our Travel Experts and they can suggest the best holidays for you.

Tailor-made holiday group sizes will vary for all activities as will the group size for any additional activities you book.

Minimum and maximum age

If a specific minimum age applies to this holiday, it can be found in the Key Facts box on the holiday Overview page.

Unless otherwise stated in the in the Key Facts box on the holiday Overview page, the minimum age for participation in an Artisan holiday is typically 8 years old (there may be younger children in some destinations who have booked with other companies). If an adult-only environment is important to you, then please contact our Travel Experts and they will advise on the best dates and destinations for you. If you are looking for a holiday designed specifically for families then please see our sister company www.activitiesabroad.com

Itinerary amendments

The order of activities listed in this agenda is provided for guidance only, your final and detailed itinerary will be provided either with your final travel documents (which are uploaded into your online account around a week prior to departure) or upon arrival.

Medical History and Advice

We want our holidays to be accessible as they can be and will do our best to accommodate any special requests and requirements where possible. We have a wide range of holidays and destinations and so our travel experts will help find the best holiday for you.

In order to give us the best possible chance to do this we ask that if you or any member of your party has any medical condition or disability which may affect your holiday or has any special requirements, that you tell us at the time of enquiry or booking. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed. You may need to provide a doctor’s note and proof of insurance in some cases as the health and safety of our clients is absolutely paramount.

In providing this information you are allowing us to work with our expert local partners to ensure that your whole party can enjoy the holiday. By letting us know in advance we can discreetly work with you to adapt any part of the holiday which may potentially be challenging. Being able to prepare for this in advance makes an incredible difference to what we can offer and minimises any impact on your party and the rest of the group.

Unfortunately, if you choose not to share this information with us in advance then it may limit some or all of the itinerary you have booked, and we cannot be held accountable for any additional costs or missed activities resulting from this.

Insurance

Insurance is not included in your holiday, but it is a pre-requisite to travelling with us. You will need to ensure that you have cover for all the activities that you will be participating in during your holiday.

It is extremely important that you take out a suitable travel insurance policy at the time of booking. Plans do sometimes change, and you will need this policy should you need to cancel your holiday.

If you are struggling to find a suitable policy then details of our preferred provider, who will cover you for all the activities we offer, can be found on our website by clicking here. Please note that this policy is available to EU residents under the age of 75 only.

The UK Foreign Office Advice

Our clients’ safety is at the centre of everything we do, and our operations team continually assesses and monitors the destinations we feature. We carry out thorough risk assessments and work closely with all of our suppliers to continually follow best practice. For up to date travel advice the UK government offers its Travel Aware website as well as the advice detailed below.

The Foreign and Commonwealth Office Advice

We receive all updates from the Foreign and Commonwealth Office (FCO) with regards to travel advice and we always ensure that we follow this advice in our operations. The FCO issues travel advisories for countries based on a very wide range of factors. They may provide notification about things as simple as a football match and crowds, or they may go so far as to advise against all travel to a region. We ask all our clients to refer to the relevant Travel Advice by Country for the destinations they are visiting in order to make an informed decision on the safety of the destination based on the details provided. It also provides vital information regarding entry requirements, embassy information, local laws and customs as well as specific safety and health. Guests should take responsibility for keeping themselves up to date with this advice. Please also ensure that, if you are transiting through another country, you have read the advice and meet the entry requirements for that destination too.

The FCO travel advice is applicable to British Passport Holders. Most governments will issue their own travel advice for a region and, if you are not a UK resident then you can find some helpful links below:

Australian Department of Foreign Affairs and Trade http://www.smartraveller.gov.au/                                                   

New Zealand Ministry of Foreign Affairs and Trade http://www.safetravel.govt.nz/                                                 

Canadian Consular Affairs Bureau http://voyage.gc.ca/                                                                                                     

The U.S. Bureau of Consular Affairs http://travel.state.gov/content/travel/english.html

If the FCO deems that there is an unacceptable level of risk for UK citizens then, together with the government, they may issue an advisory against all travel to a region or country. If such an advisory is published, then we will act accordingly, and this may require the cancellation, curtailment or amendment of a holiday itinerary. These decisions are made on the basis of ensuring our clients’ safety and will affect all clients on the holiday, regardless of their nationality.

If one of our local experts suggests an amendment due to a situation which develops locally then we may also take the decision to amend an itinerary appropriately.

If we have to cancel your holiday prior to departure you will be offered the option of an alternative trip (where any price difference will either be refunded to or covered by you) or a full refund of the monies paid.

If we have to curtail a holiday, then you will be refunded for any costs for the elements we have been unable to deliver, where we have been able to secure a refund from our suppliers. If we must reroute a holiday, then any basis for refund is determined on a case by case basis and dependent on whether the central holiday experience was provided or not.

Booking activities locally

Additional activities can be booked locally in almost all our destinations. However, as per our booking conditions, we cannot be held responsible for any injury or loss incurred through participation in activities which are booked at your destination outside of our holiday itinerary (see our ‘Terms and Conditions’ for further details).

When arranging any such activity please always ensure that safety is your primary concern.

In some of our destinations, you can borrow or hire equipment for use in your free time. You do so entirely at your own risk. You must ensure that you are properly prepared, have the necessary equipment and knowledge (maps, etc) and ensure that where applicable, you follow marked routes. We recommend discussing your plans with the local teams who will be able to advise on the most suitable options for you.

Always let the reception/guide know where you are planning to go and take a torch and mobile phone (with the hotel/guide’s phone number stored). It is also a good idea to leave your contact number and the time you expect to return to the hotel should the hotel need to contact you.

Brexit information for British Passport holders

For the most up to date information on how the UK’s departure from the EU may affect your holiday please click here to view our Brexit information for British Passport holders.

Flight schedule changes and connecting transportation

On your documentation, we will confirm your flight schedule. Sometimes the flight number, routing and timings might change prior to your departure. If the change is classed as a significant change then we will contact you to discuss this. Please see our booking conditions for details.

Flight schedule changes can impact on your pre and post-holiday travel arrangements if these have been booked separately to your holiday. We strongly recommend that you do not book transport (such as trains or transfers), car parking or non-connecting flights to the departure point for your holiday until you have received your final confirmed travel times when your final travel documents are issued. We are not responsible for the effect of any schedule change on your pre or post travel arrangements. We strongly recommend that you do not purchase non-flexible or non-refundable tickets to avoid cancellation and penalty charges.

Booking your own flights - cancellation disclaimer

If you have chosen to book your own flights, then you will need to wait until we confirm to you that the holiday departure has met the minimum numbers required to run (if applicable to your chosen holiday). Once the holiday is guaranteed to run, you will be informed and you can then make your arrangements.

If transfers are included in your holiday, please ensure that any potential flights will be met by our standard transfers (speak to one of our Travel Experts for advice) otherwise private transfer supplements may be applicable. Once your flights are booked, please send us a copy of your detailed flight itinerary.

Please be aware that most tickets are non-refundable in the case of cancellation. For this reason, we strongly advise you check the rules of the ticket and check the limitations of your cancellation insurance before booking. We cannot be held liable, in the unlikely eventuality that we should be forced to cancel or amend your trip, for losses incurred relating to any flight booking you have made.

Terms and Conditions

Our full booking terms and conditions can be found on our website: https://www.artisantravel.co.uk/booking-conditions

Additional Cancellation Terms and Conditions

Please note that the following cancellation terms supersede those mentioned in section 7 of our general booking terms and conditions.

- More than 63 days prior to departure - Loss of deposit (plus the full cost of flights or other services where paid at the time of booking)

- 63 to 43 days prior to departure - 40%

- 42 to 36 days prior to departure - 60%

- 35 or less days - 100%



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