Reviews

  • A thoroughly marvellous holiday from beginning to end.

    A review of Jeris - Lapland Winter Cottage Week by Lesley Sibbald
    29 February 2012

    A thoroughly marvellous holiday from beginning to end. Our guide (Kimmo) was a fountain of knowledge, an inspiration to everyone and invariably had an answer for every question - most with a huge joke attached. Within days our group (comprising 4 nations) formed a strong bond, frequently compared to 'a family'. The staff at the hotel couldn't do enough to help - we only had to ask. The activities
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    were varied, interesting and most of all - great fun. Kimmo's patience invariably made even the least able feel that he/she was contributing to the experience of the whole group. The food was plentiful, varied and very much appreciated at the end of busy days.We were particularly pleased at the way in which you responded to a complaint (from one of our group) regarding a single activity that didn't come up to standard. The compensation offered was extremely quick and very generous - a model in good customer relations.
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  • Most perfect week ever

    A review of Luosto - Lapland Taster Week by Elizabeth Langwade
    09 February 2012

    The most perfect week ever.All of the activities were great. We really enjoyed doing a taster trip and taking part in activities we might not have chosen ourselves.

  • Never been on a trip like this before...

    by June Campbell
    02 February 2012

    We have never been on a trip like this before and it has inspired us to think about doing something like this again. Peter and Lorna who are based in Luosto and were there to help during our short stay were outstanding. We can't praise them enough.

  • We did everything that had been promised

    A review of Menesjarvi - Three Night Aurora Experience by Michael Winston
    01 February 2012

    We arrived half a day late due to flight delays but we were very impressed by the way our activities were rescheduled so that we did everything that had been promised.

  • An exhilarating time in Inari

    by Graham Evans
    01 February 2012

    Thank you for your 'Welcome back' email. We had an exhilarating time in Inari enjoying all the activities and were very fortunate to have a good display of the Northern Lights at the end of our first full day. This made it a superb start to the holiday. All of the organisation and arrangements for collection for the activities and transport back to the hotels was on time and friendly. I have
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    attached a couple of photos you may use if you choose, especially as one was taken of the Northern Lights from the area at the back of the hotel Kultahovi.A most memorable experience, thank you.
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  • Everything was so well organised

    by Helen Mildmay-White
    01 February 2012

    The hotel was lovely and the food was wonderful. Everything was so well organised, from the transfers to the activities to the equipment hire. It was wonderful that all the activities were done in such small groups, and the guides were so welcoming and knowledgeable.The husky sledding was fantastic, great to do it yourself and not just be a passenger. Dina who ran the husky farm was lovely and so
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    passionate about her animals; it was a really memorable experience.A truly memorable trip, now I'm trying to persuade the rest of my family to come next time!
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