Reviews

  • I cannot fault the hotel and their staff!

    A review of Harriniva - Winter Adventure by Christopher Gault & Claire Ingram
    10 April 2018

    The hotel were fantastic in providing our Gluten Free food. I have never been to a hotel or holiday destination where as much care and choice was provided when it came to our food. They went above and beyond to ensure we did not miss out on anything that guests without food allergies were having. They cooked a separate meal especially for us on one day as both of the other options contained Gluten
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    and they even brought additional dishes to our table to ensure we had sufficient food. I cannot fault the hotel and their staff! On mentioning the staff; from day 1 they were personable, remembered our names as well as every other guest's name and addressed us by our names daily. They came across as genuinely caring for each individual staying with them. The guides on the activities were fantastic, knowledgeable about Finland and the activities, and great fun to be with. A special mention to Darren who went above and beyond to make our holiday what it was.
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  • Still buzzing & aching a little. Had a great time.

    A review of Harriniva - Summit Snowmobile by Brian Edlington
    10 April 2018

    Enough even for the most adventurous. River/forest trail,rolling moors, high fells, mountain passes, powder snow, high speeds on frozen lakes & the Northern lights! Still buzzing & aching a little. Had a great time. Many thanks to the guides & Artisan Travel/Harriniva's organisation & planning. Brian Edlington, The crazy Yorkshireman with the snowmobile with the reindeer bell.

  • We loved the hotel

    A review of Portugal’s Garden Island by Dianne & Patrick McGrath
    09 April 2018

    We loved the hotel - beautiful furnishings in the communal areas, extremely clean and very helpful and friendly staff. The transfers on the day to/from Porto Santo were particular good and very helpful. Our local driver/guide (Abel) was excellent. The local rep was very helpful

  • Local guide's knowledge of history, culture and geography was excellent

    A review of Capturing Gozo on Camera by Jean & Nigel Darnbrough
    09 April 2018

    Variety of photographic locations chosen by the guide throughout the week were excellent and kept us fully engaged. Local guide's knowledge of history, culture and geography was excellent and enhanced our experience. We appreciated the Gozo Adventure rep, Cornille, making the time and effort to meet us for coffee - he was extremely personable and a great ambassador.

  • Finland was fantastic

    A review of Torassieppi - Tailor Made by Lorraine, Mark & Michael Aspell
    06 April 2018

    Holiday experience in Finland was fantastic and the location was nice and quiet

  • Fabulous Holiday

    A review of Jeris - Winter Cottage Escape by Heather & John Maltson
    03 April 2018

    We did the 7 night Highlights of Lapland tour, staying at Jeris in a cabin.First off, you will look at the prices and wonder whether it is worth it. It is worth every penny and we’ve had one of our best ever holidays. So much so, we are seriously thinking of returning next year. Artisan helped us with what trip was best for us, they answered all our silly questions such as would the thermal
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    suits fit us and everything went according to plan. I was nervous we only had a 50 minute connection in Helsinki but this worked fine, even though we were 15 minutes late arriving the next flight waited for a handful of passengers. The dossier and online folder was excellent with all the information you might need.The only suggestion I would make to the packing list is to recommend a balaclava that covers the nose and lets you breathe. I found the open face ones from the hotel meant my nose was cold at night whilst waiting for the Northern Lights! The cabins are cosy, beds are comfy but not deluxe and the food was very good indeed given everything has to be transported there. There was ample selections for our full board and we enjoyed everything we had. The shower, sauna and log burner were all really good quality and made it feel a real Finnish experience. You are not going here for 5 star hotel treatment, the 5 star is the location, scenery and sense of awe you have whilst out skiing or with the huskies and snowmobiles. I would not hesitate in recommending Artisan Travel.
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